Refund & Replacement Policy

Because our products are perishable food items, we generally do not accept returns for change of mind after delivery.

You may be eligible for a replacement or refund if the order arrives damaged, incorrect, incomplete, or spoiled due to packaging failure — reported within 48 hours of delivery with clear photos.

Email hello@suvikaharvest.com or WhatsApp us with your order ID, issue description, and photos of the product and packaging.

Our team will review within 2 business days and confirm next steps.

Depending on the issue and stock availability, we may offer a replacement shipment, store credit, or refund to the original payment method.

Refunds typically reflect in 5–10 business days after approval, depending on your bank or UPI provider.

Opened products without quality issues, delayed complaints beyond 48 hours, or damage caused after successful delivery are not eligible for refund.

Incorrect storage after delivery (heat, moisture, open containers) may affect shelf life and is not covered.

You may request cancellation before the order is packed. Once shipped, cancellation is not possible — please refuse delivery only if coordinated with our support team.